FAQS

PRODUCT FAQS

You can find information about our ingredients and nutritional facts on the back of all our prepackaged products.

Yes, all of our prepackaged products are gluten-free.

Yes, some flavors are Kosher

Our milk comes from approved dairy farms that comply with food and animal-safety requirements.

We recommend that you eat it within a week of opening it.

We do not recommend thawing the product in the microwave; instead leave it outside of the fridge for a couple of minutes.

If your gelato doesn’t arrive perfectly contact us. Need customer service? Contact support@freddo.com

No, we don’t currently have any sugar-free flavors.

SHIPPING FAQS

We pack our frozen goods in an insulated shipping box with enough dry ice to keep the contents perfectly frozen well into the evening of the delivery date.

We calculate the shipping cost according to your zip code.

Group Zone Shipping Cost
Florida, Georgia, Alabama, Mississippi, South Carolina, North Carolina, Tennessee, Kentucky, Arkansas and Virginia $ 14,00
Texas, New York, Illinois, Maryland, Maine, California, Colorado and Washington $ 25,00

We ship to all 50 United States and the District of Columbia, via UPS.

We do not ship internationally

Your order will be received between 3 and 7 days after purchase.

Yes, there’s a four units minimum and six units maximum per order.